Task

The Government of Bangladesh took strategic steps to introduce intelligent technologies for effective internal collaboration and connected its agencies to the Bangladesh Satellite-1, the first geostationary satellite for defense and strategic communications.

The main reason for satellite connection was mission-critical environments where reliance on public internet networks is unacceptable. Organizations managing disaster response, conducting sensitive military or diplomatic communications, operating remote offshore territories, or securing critical infrastructure like power grids and nuclear facilities require absolute reliability and security. For these operations, dedicated satellite communication channels have become indispensable.

Due to the specifics of the interaction in a fully isolated, internet-independent network, the project demanded a solution that would help to establish an autonomous system with sustained high-quality video conferencing.

Solution

To address this challenge, Systems & Services Limited, a network and infrastructure solutions integrator, conducted rigorous testing of various video conferencing solutions and, as a result, partnered with TrueConf. TrueConf Server, an on-premise UC system running on the proprietary protocol, demonstrated exceptional resilience and performance over satellite-based channels and became the core of the state-level video conferencing cloud.

TrueConf Server is built on a SVC architecture to ensure stable operation even on weak communication channels, including satellite ones. The platform dynamically adapts to changing network conditions and automatically selects the resolution of the transmitted frame in accordance with the bandwidth of the channel, as well as the capabilities of the device for each conference participant.

Governmental organizations leverage the system which features role-based rights management and full compliance with stringent information security standards. Users access the service via TrueConf all-in-one desktop and mobile client applications. Apps combine an address book with presence statuses, team messaging, video conferencing, webinars, and collaboration tools to facilitate rapid response to emergency situations and streamline decision making.

TrueConf enables connection of SIP/H.323 devices PBX, and integrates with third-party vendor solutions, ensuring seamless interaction across all government communication environments.

Results

The integration of TrueConf Server and Bangladesh Satellite-1 set a new standard in secure and resilient communication, addressing the unique challenges in long-distance connectivity and information security.

With TrueConf solution, the Government of Bangladesh created a secure cloud for meetings and remote interaction. The platform guarantees independence and fault tolerance. The unified communications system accelerates the internal processes, fostering efficient decision-making, solving urgent issues, information exchange, and coordination among the remote locations.

The post Video conferencing system on Bangladeshi geostationary satellite appeared first on Video Conferencing Blog.

Overall, a push notification is a message sent to your device from a data distribution service. When an application is installed on a mobile OS, push notifications are used to send certain information about an event on the server, including the cases when the application is not used (minimized or unloaded from the device RAM).

Different services may be used for delivering push notifications depending on the application store from which the application was downloaded. In TrueConf applications, the following services are supported:

• FCM (Firebase Cloud Messaging) for the Google Play Store on Android;
• HMS Core (Huawei Mobile Services) for the Huawei AppGallery on Android;
• APNs (Apple Push Notification service) for the Apple App Store on iOS.

Example of a push notification from TrueConf app:

Push notification mechanism

In TrueConf mobile applications, you will receive a push notification of incoming messages and mentions in a group chat, if notifications are not disabled in your settings.

Overall, TrueConf push notifications work in the following way:

• The device is registered on a push notification service depending on the app store from which TrueConf mobile app was downloaded.

If you download and install TrueConf mobile app from our official download page, the push notification service will depend on the version of your APK file. Currently, TrueConf supports versions with Google Play and Huawei services.

• The push notification service issues a unique device token, This ID is needed for delivering notifications.
• When a message is sent by the initiating client, TrueConf Server contacts the TrueConf notification server at reg.trueconf.com.
• The TrueConf notification server contacts the push notification service and sends the data listed below (the content can be customized by the administrator in the control panel of the video conferencing server):
• Sender’s name;
• Notification text;
• Name of a group chat/channel;
• Name of a video conference or incoming call;
• Preview of the attached image (if the size is less than 1 KB);
• Type of attachment (file/text message/geolocation).

Information in a push notification is sent over a secure HTTPS connection using a TLS certificate.

• The push notification service verifies the token and forwards the notification to the client device which is supposed to receive the message.
• Even if the application is closed, the OS will display a pop-up message.

Depending on the push notification service, different TCP ports may be used for receiving such messages on a mobile OS. More details can be found in our article about ports.

In-app notifications

In addition to system push notifications, there are other notification methods supported by TrueConf client applications (in-app notifications).

The main differences from service (system) push notifications are as follows:

• In-app notifications are sent directly from a video conferencing server (TrueConf Server or TrueConf Enterprise) and do not depend on external services;
• In-app notifications work only if the application is active (used at the moment).

Such notifications work instantly, without delays, and do not depend on external services, but they are available only if the application is active (used at the moment).

Let us consider an example when there is no Internet connection between the mailing service and the TrueConf notification server. In this case, depending on the application state:

• If your TrueConf mobile application is minimized or unloaded from the device RAM, push notifications will not be received on the device;
• If your TrueConf mobile application is open, an in-app notification will be displayed.

The post How push notifications work in TrueConf mobile apps appeared first on Video Conferencing Blog.

We are happy to release TrueConf 3.8.2, a new version of our app for iOS and iPadOS apps. The latest update brings new messaging features, a tool for creating surveys, and improved operation of push notifications.

New messaging features

Folders

Users of TrueConf for iOS can now organize private and group chats into themed folders, which makes finding relevant conversations easier and helps to stay focused on work tasks.

Archive

All irrelevant chats can be moved to the Archive to make your chat list more manageable. If necessary, archived conversations can be restored.

Chat pinning

With the 3.8.2 update for iOS, users have the ability to pin important and frequently used chats both in the main chat list and in folders. These chats will be displayed at the top of the main list and will be marked with the corresponding icon .

Mark as unread

Private and group chats can now be marked as unread so that you don’t forget to return to the conversation later. Besides, you can mark the chat as read to reset the unread message counter to zero.

Survey support

TrueConf Server 5.5 has a new tool for collecting feedback — Surveys. In the 3.8.2 update, we’ve supported the ability to create surveys, launch campaigns, and analyze the results.

Users can send surveys in group and private chats by attaching them to a message, similar to media files.

Other changes and improvements

• The operation of push-notifications has been improved.

The post TrueConf 3.8.2 for iOS: improved messenger and surveys appeared first on Video Conferencing Blog.

This week, we participated in InfoComm India 2025, a major international exhibition of advanced IT technologies, which took place in Mumbai. The venue became a meeting hub for leading manufacturers, suppliers, and users of innovative technologies.

TrueConf team showcased the latest major updates of collaboration solutions, which booth’s guests were able to experience firsthand.

The event provided an excellent platform for networking with industry professionals and gaining valuable connections and feedback.

We extend our gratitude to all the booth’s visitors. See you soon in Dubai!

The post TrueConf showcased latest updates of UC solutions at InfoComm India 2025 appeared first on Video Conferencing Blog.

TrueConf Server is well-equipped to handle this task since it offers all the necessary tools and features:

• User account management and configuration;
• User administration and permissions management for user groups;
• Authentication settings in the video conferencing system;
• And more, refer to the documentation for more details.

This will enable your users to:

• Invite external participants to internal (corporate) chats;
• Safely receive and send files in chats with external users;
• Call external users and invite them to conferences.

Use of federation

Federation mode enables you to configure the connection of external users from other TrueConf Servers. To use this method, you will need to deploy an additional TrueConf Server and set up federation on both servers. To achieve maximum security, we recommended running the second TrueConf Server in the DMZ (demilitarized zone of your network). The picture below shows how this method will work:

An alternative solution is to deploy the second “guest” TrueConf Server in a cloud (VPS) on rented machines from any suitable provider. Federation will need to be configured between your server and the guest server. This method will work in the following way:

Whichever option is chosen, the corporate server will work in the usual manner. Access permissions for external users are controlled on the “guest” server by creating full accounts. On the guest server, you will need to configure the federation mode, user accounts, and the address book of guest users.

To configure the corporate server, just set up the federation mode and address book for corporate users.

Step 1. Configuration of federation on the corporate server

To set up federation on the corporate server, take the following steps:

• Select the federation mode Allowed for whitelisted servers in the drop-down list.
• Click the Add button to include the domain name of the external server in the white list.
• Click the Apply button to restart the corporate server and save changes.

The full guide on federation is provided in this documentation section.

Step 2. Configuration of federation on the guest server

Federation for the guest server can be configured in the same way as for the corporate server (refer to the description above).

Step 3. Creating accounts for external users

Finally, you need to create accounts for guest server users. Switch to Registry data storage mode. In this mode. data is stored locally on the server. This approach will allow you to conveniently edit accounts and permissions for user groups.

Next, create accounts for guest users, and ,if needed, create separate groups for them and configure permissions.

When accounts are created, users will be able to log in to the guest server with the login and password. You can share the login information with the users in any convenient way.

Step 4. Configuration of users’ address book on the corporate server

To make sure that users on your server and external users can see each other in the contact list, you will need to configure their address book.

TrueConf Server does not allow administrators to add the entire group of federated users to the address book. The thing is that there can be many federated servers, and it is necessary to flexibly configure the visibility of users in the address book independently of each other. So, we will show how to link users from two servers.

Let us suppose that the main server is hosted at corp_server.com. As shown above, deploy the second server for guest users, for example guest_server.com. Create user accounts in Registry mode on the second server, and then configure the address book on both servers.

Suppose that certain groups on the corporate server corp_server.com will interact with guest users of the server guest_server.com, e.g., Sales, Operators, and Technical Support. It is necessary to add the guest server users to the address book of these groups.

To do it, on the server corp_server.com, click on Groups in the sidebar, click Customize in the Address Book column of the Operators group, and add a user in the Group address book section.

Enter the full TrueConf ID of the guest user, for example, moore@guest_server.com, and this person’s display name. For the sake of convenience, we recommend adding a note which would indicate that this user is from a different server, for example, Albert Moore (Guest) or Albert Moore (guest_server.com). Continue adding other users in this manner, and repeat the process for the Sales and Technical Support groups.

Step 5. Configuration of address book for guest server users

To make sure that guest server users can contact corporate server users on their own, you should set up their address book in the same way as for corporate users.

For example, on the external server guest_server.com, click on Groups in the side menu. Next click Customize in the Address Book column of Users without a group (by default, all created users can be found here), and add a user in the Group address book section.

Enter the full TrueConf ID of the corporate user, for example, wolf@corp_server.com, and his/her display name. For the sake of convenience, we recommend adding a note indicating affiliation with another server, such as James Wolf (Corp.) or James Wolf (corp_server.com). Add other users in the same way.

How to authenticate as a guest user

To connect to the server, external users have to take these steps:

• When the application is launched for the first time, click the Sign In button in the pop-up window.
• In the opened window, select the Corporate user account. option in order to authenticate on the guest server with the account created previously.
• Next, click the button Enter server address manually.
• Enter the server address which can be obtained from the administrator.
• Specify your TrueConf ID (login) and click Next.
• On the next window, enter the account password (we recommend checking the box Remember Password) and click Next.

For more details on authentication, guest server users should refer to the application documentation.

What features can be enabled for external users?

The administrator of the corporate server can configure the permissions of external users by editing the rights for the Federated Users group. It is possible to configure the rights for the following actions:

• Edit the address book;
• Create group conferences;
• Share content;
• Show slides;
• Send files to chats;
• Download files in chats;
• Record conferences in a client application;
• Send a request for the remote control of a meeting participant’s desktop;
• Allow control of one’s own desktop;
• Operator rights.

Here, you can flexibly configure permissions for external users; for example, you may disable the right to send files to the chat due to security reasons; however, you can allow them to download files sent by the users of the corporate server.

To edit permissions, go to the control panel of the main (corporate) server, and click on Groups in the side menu. Find the Federated Users group in the table and use the toggles to enable or disable features for this user group.

Additionally, you can select what kind of data about the users of your server should be visible to federated users. To do it, go to the Users → Settings in the side menu. In the Display Fields area, you can use toggle switches to specify which data is displayed for federated (external) users.

How to protect the corporate server from external users?

When federation is set up, the administrator should use the following settings to configure the server according to corporate security policy:

• Visibility of corporate users in the address book for federated users;
• Restriction of access rights for the Federated Users group;
• Integration with a Data Loss Prevention (DLP) system to keep corporate information safe and control data exchange. Refer to the documentation for more details.

The post How to securely connect external users to chats on TrueConf Server? appeared first on Video Conferencing Blog.

On September 17, at 10 am UTC (6 am EDT), we will hold a webinar about TrueConf Room 5.0, a new version of our software for meeting rooms. Learn how to transform any Windows or Linux PC into a multifunctional video conferencing endpoint!

What’s new?

• Support for AirPlay technology
• Layout with a single window
• Automatic transfer of content to an additional screen
• New branding features
• And much more.

Hosts:

• Lev Yakupov, TrueConf’s CMO
• Maria Mihalyova, PR Manager

Sign up

The post Webinar: TrueConf Room 5.0, the update of software video conferencing endpoint appeared first on Video Conferencing Blog.

Security policies are the backbone of a stable and resilient organization. They define clear principles for how information, systems, and resources should be managed and protected. Without consistent policies, employees may lose guidance, resulting in uneven practices and higher risks of data breaches, compliance violations, and operational disruptions.

Why Are Workplace Security Policies and Procedures Important?

• Protecting People and Assets

Security policies safeguard staff, clients, and visitors, maintaining a safe workplace environment. They also assist protecting physical property such as equipment, inventory, and sensitive information against theft, harm, or abuse.

• Maintaining Data Privacy and Compliance

Security procedures support ensure compliance with regulations and industry standards, while safeguarding personal and business data against breaches or unlawful access.

• Reducing Risks and Liabilities

Clearly defined protocols decrease the probability of accidents, cyberattacks, and workplace incidents. By adhering established procedures, companies lower their legal and financial obligations, while also showing due diligence to regulators and stakeholders.

• Enhancing Employee Awareness and Accountability

Policies set standards for conduct and outline the proper actions to follow in various situations. Training employees regarding these policies increases awareness, promotes accountability, and supports a culture of security throughout the workplace.

• Ensuring Business Continuity

Security incidents may interrupt operations, causing extended downtime and financial damages. Strong policies and procedures equip organizations to react rapidly, recover efficiently, and preserve business continuity during the face of emergencies.

Types of Security Policies in Every Organization

Program policy

A program framework outlines the essential strategy and overarching structure for an enterprise’s protection initiatives. It establishes the highest-level direction for the organization’s security posture and serves as the cornerstone upon which all other security policies are built. This type of policy is usually wide in coverage, describing the organization’s defense principles, long-term security objectives, and the duties of leadership and employees alike.

A program policy provides clarity on the organization’s overall philosophy toward risk management, compliance, and data protection. It explains why security is critical to business continuity and how it supports regulatory obligations, customer trust, and competitive advantage. By addressing topics such as governance, accountability, and the alignment of security with business strategy, the policy ensures that protection efforts are not isolated technical tasks but integral parts of the organization’s mission.

This guideline establishes the groundwork for every subsequent safety-oriented regulation, offering a consistent framework for issue-specific and system-specific policies. It also guarantees that managerial dedication remains clear and dependable, signaling to stakeholders, partners, and regulators that security is taken seriously at the highest level. Ultimately, a program policy defines the “big picture” vision for security and communicates that vision across the enterprise.

Issue-specific policy

An issue-focused guideline manages distinct challenges or categories of exposure inside the enterprise, providing detailed rules for areas that require special attention. While a program policy defines the broad security philosophy of the organization, issue-specific policies narrow the focus to address particular risks, technologies, or processes that demand customized guidance.

For example, an organization might establish a rule devoted to messaging practices, online network permissions, or information protection. Additional issue-specific areas often include password management, acceptable use of mobile devices, handling of personal data, third-party vendor access, or cloud security practices. Each of these areas presents unique risks that cannot always be addressed adequately at the program level.

Such directives deliver greater clarity compared with program directives by spelling out the exact expectations, rules, and procedures for employees and contractors. They not only outline what behaviors are allowed or restricted but also provide step-by-step requirements for compliance. Issue-specific policies are especially important in industries with strict regulations, such as finance, healthcare, or government, where non-compliance could lead to significant penalties or reputational harm.

These policies instruct staff regarding ways to approach targeted scenarios in a secure and lawful fashion. They serve as a bridge between broad security goals and day-to-day operations, ensuring that employees understand both the “why” and the “how” of proper security practices. By doing so, issue-specific policies reduce ambiguity, minimize risk, and reinforce accountability across the enterprise.

System-specific policy

System-specific policies focus on individual platforms, infrastructures, or applications, providing detailed technical and operational requirements for their protection and management. They outline how unique assets such as databases, servers, and cloud environments should be configured, maintained, and monitored, covering aspects like authentication, backup procedures, patching, and logging.

These directives are highly precise, often including access controls, configuration benchmarks, and oversight methods tailored to each system. By enforcing consistent technical standards, system-specific policies minimize security gaps, ensure compliance, and strengthen the organization’s overall security posture.

Elements of an Effective Security Policy

1. Purpose and Scope. Each protection guideline must explicitly outline its objective (e.g., safeguarding information, blocking unlawful entry) and coverage — identifying whom it affects (staff, partners, suppliers) and which elements it includes (platforms, connections, physical resources).

2. Roles and Responsibilities. The policy should define who is responsible for what. For instance, leadership supplies funding and supervision, technical teams apply and supervise safeguards, while personnel observe the procedures. Strong responsibility reduces misunderstanding and supports maintaining adherence throughout the enterprise.

3. Acceptable Use of Resources. Staff members need awareness regarding which actions represent proper utilization of corporate resources, including devices, communication tools, and online connectivity. Through establishing clear limitations, enterprises diminish threats such as information breaches, harmful software intrusions, and exploitation of confidential data.

4. Access Control and Data Protection. An effective directive explains where entry gets provided, altered, and withdrawn, adhering to the principle of minimum privilege. It must further address information defense measures including encoding, reliable archiving, and proper elimination techniques, guaranteeing data stays protected.

5. Incident Response and Reporting. Protection events may arise regardless of the strongest precautions. Guidelines should deliver precise procedures for detecting, notifying, and reacting to violations or unusual actions. This approach guarantees rapid control, reduces harm, and supports preserving confidence among customers and collaborators.

6. Review and Enforcement. Effective policies are living documents. They require assessment consistently to remain synchronized with emerging dangers, innovations, and standards. Simultaneously, the directive needs to specify penalties for infractions, guaranteeing staff recognize that protection is regarded firmly.

Questions to Ask When Building Your Security Policy

When designing or updating a protection directive, raising the proper inquiries guarantees it stays understandable, workable, and consistent with organizational priorities. Several important considerations include:

• What exactly are we attempting to secure? Identify essential resources including client records, proprietary knowledge, monetary platforms, or tangible machinery.
• Who requires entry, and for which elements? Clarify duties, accountabilities, and permission tiers to avoid needless disclosure of confidential details.
• Which dangers and vulnerabilities appear most significant for us? Examine both outside challenges (hacking, robbery) and internal issues (staff carelessness, abuse of assets).
• What statutes, requirements, or frameworks should we adhere to? Confirm the directive incorporates regulatory responsibilities such as GDPR, HIPAA, or sector-focused structures.
• How might situations get documented and addressed? Define straightforward methods for recognition, escalation, and reaction to lessen consequences once security incidents happen.
• How shall staff remain instructed and held liable? Determine approaches to deliver guidance, maintain continuous education, and apply standards consistently throughout the enterprise.
• How frequently must the directive undergo assessment and revision? Protection remains never fixed — guidelines should progress with evolving innovations, organizational shifts, and arising dangers.

7 Ways to Increase Organizational Security

Regular audits and testing

Ongoing protection assessments and intrusion checks remain vital for uncovering flaws within an enterprise’s framework. These inspections address aspects ranging from network barriers and permission mechanisms to program weaknesses and obsolete settings. Through replicating real-world intrusions, penetration evaluations expose ways an adversary might leverage openings in defenses. Consistent reviews further guarantee alignment with regulatory benchmarks including ISO 27001 or HIPAA. Once problems get detected, remedial actions should be recorded and monitored to achieve progress. Absent consistent examinations, weaknesses could stay hidden until targeted by hostile entities. In the end, evaluations deliver assurance that infrastructures are not merely protected today but resilient against developing challenges tomorrow.

Employee training

Workers frequently represent the primary barrier in defending against protection threats. A properly instructed team may detect fraudulent attempts, avoid harmful downloads, and react correctly to questionable behavior. Awareness initiatives for security must remain continuous, rather than restricted to single sessions, ensuring personnel remain informed about evolving dangers. Task-specific instruction guarantees staff comprehend the unique exposures tied to their duties. For instance, accounting departments should identify fraud schemes, whereas IT teams need to remain attentive to system intrusions. Instruction must additionally outline explicit escalation methods so staff understand where to report concerns. By minimizing human mistakes, enterprises significantly reduce their comprehensive threat posture.

On-premise deployment

Certain enterprises select on-premise installation of vital platforms to retain absolute authority regarding their information and frameworks. Compared with cloud-driven offerings, on-premise platforms enable companies to customize and apply individualized protection guidelines. This becomes especially significant in sectors such as healthcare, defense, or finance where delicate information must remain strictly protected. On-premise installation decreases dependence upon external vendors, lowering dangers linked to service disruptions or intrusions. It further permits enterprises to handle encryption credentials, recovery processes, and oversight internally. Nevertheless, it demands allocated assets for equipment, applications, and experienced personnel. For organizations possessing adequate capacity, on-premise installation can deliver exceptional safety and oversight.

Access control

Efficient entry management guarantees that staff members receive entry solely to the assets required within their functions. This concept of “least privilege” reduces the possible harm from internal risks or hijacked credentials. Entry management rules must incorporate robust verification techniques including multi-factor checks (MFA). Position-oriented entry frameworks assist in maintaining permissions uniformly and lowering managerial effort. Frequent assessments remain necessary to revoke entry when staff alter positions or depart the organization. Observing entry records delivers transparency regarding abnormal or illegitimate actions. Through applying rigorous entry restrictions, enterprises enhance their complete defense stance and limit vulnerability against hazards.

Encryption

Encryption represents one among the strongest methods for safeguarding confidential information against unlawful entry. It guarantees that even when data becomes captured or stolen, it stays inaccessible without proper decoding keys. Information ought to remain encrypted both during transfer, for instance in email exchanges, encrypted video conferencing, and while stored, such as inside repositories or archival files. Robust encryption standards like AES-256 are regarded as industry-leading practice. Enterprises must further administer decryption keys safely to avoid abuse. Continuously refreshing encryption schemes aids in defending against shifting dangers. By rendering information indecipherable to outsiders, encryption maintains secrecy, reliability, and confidence.

Data hygiene

Proper information hygiene decreases exposure through restricting the volume of redundant or obsolete details an enterprise keeps. Retaining outdated documents, replicated entries, or disorganized information generates chances for intruders if those resources are not adequately safeguarded. A systematic method for information lifecycle oversight incorporates labeling, preservation, and secure elimination of details. Routine inspections assist in detecting information that is no longer essential for operational or legal reasons. Encoding or masking confidential information provides an extra shield of defense. Educating personnel about accountable information management remains equally vital. Through maintaining information hygiene, enterprises diminish their susceptibility to incidents and adhere more effectively to privacy requirements.

Establishing physical security

Physical protection is sometimes ignored, although it remains crucial for an enterprise’s complete defense. Unapproved physical entry into workplaces, server facilities, or information hubs may cause theft or harm to critical hardware. Safeguard mechanisms including monitoring cameras, badge entry, and patrol guards deliver visible prevention. Guest oversight platforms confirm that solely permitted persons may access limited zones. Tangible obstacles such as sealed enclosures and reinforced racks defend servers and storage units. Frequent inspections of barriers, alerts, and monitoring networks assist in sustaining preparedness. When integrated with digital safeguards, robust physical protection forms a comprehensive security strategy.

How Secure Is Your Business Communication?

Teams exchange sensitive information through video calls, messages, file sharing, and collaborative platforms. But how secure is this communication, and can you trust that your data is safe from unauthorized access?

Common Security Risks in Business Communication

• Data breaches from unsecured chat platforms or email.
• Eavesdropping on unencrypted video or voice calls.
• Phishing attacks targeting employees through communication apps.
• Compliance violations when tools do not meet industry security standards such as GDPR or HIPAA.

Without strong protection, conversations, documents, and client data may be exposed, leading to reputational and financial damage.

Why TrueConf Stands Out

TrueConf is designed with security-first principles, making it a reliable choice for organizations that prioritize confidentiality:

• End-to-end encryption secures all calls, messages, and data transfers.
• On-premise deployment ensures that data remains within the company’s infrastructure, not on third-party servers.
• Compliance-ready for industries such as healthcare, finance, and government where strict regulations apply.
• Granular access control allows administrators to manage permissions, authenticate users, and integrate with corporate security systems.
• Support for private corporate networks ensures communication remains fully under organizational control, even in offline environments.

Security Policy Templates

1. Information Security Policy Template

Purpose. This directive defines the enterprise’s method for safeguarding data resources from illegitimate entry, exposure, modification, or removal.

Scope. This directive extends to every staff member, partner, supplier, and platform that manages, stores, or transmits corporate information.

Policy:

• All confidential information shall be categorized and processed based on its degree of secrecy.
• Entry to information shall be provided under the principle of minimal privilege.
• Encryption shall be enforced for information while stored and during transfer.
• Periodic protection inspections shall be performed.

Responsibilities:

• Leadership guarantees that means are available for applying defense mechanisms.
• Technical personnel establish and oversee platforms consistent with this directive.
• Staff adhere to instructions and notify about protection events promptly.

Enforcement. Disregard of this directive could lead to corrective measures up to and including dismissal.

2. Acceptable Use Policy (AUP) Template

Purpose. Specify proper utilization of enterprise-owned technological assets.

Scope. Covers all individuals utilizing corporate equipment, systems, and programs.

Policy:

• Corporate equipment and systems are intended for organizational activities.
• Individuals shall not deploy unapproved applications or devices.
• Viewing unsuitable, unlawful, or harmful material is restricted.
• Distributing corporate information beyond permitted pathways is disallowed.

Responsibilities:

• Technical teams manage activity oversight mechanisms.
• Staff employ assets appropriately and disclose abuse.

Enforcement. Breaches could result in removal of access rights or corrective measures.

3. Incident Response Policy Template

Purpose. Describe how the enterprise intends to identify, react to, and restore after protection events.

Scope. Covers all personnel, platforms, and operational workflows.

Policy:

• Every staff member must notify suspected events without delay to the IT Security Group.
• Event handling procedures shall adhere to defined phases: identification, isolation, elimination, restoration, and after-action assessment.
• Communication with outside parties (customers, authorities) shall be directed through leadership.

Responsibilities:

• IT Security Group examines and resolves events.
• Staff assist with event handling activities.

Enforcement. Neglecting to follow notification protocols may result in corrective consequences.

4. Access Control Policy Template

Purpose. Guarantee appropriate entry into platforms and data.

Scope. Applies across all platforms, programs, and connections possessed or operated by the enterprise.

Policy:

• Individuals receive designated profiles with task-specific entry permissions.
• Multi-factor verification shall be required for critical platforms.
• Entry permissions shall undergo assessment every quarter.
• Departed staff accounts shall be deactivated within twenty-four hours.

Responsibilities:

• IT oversees and audits entry records.
• Supervisors authorize entry applications for their groups.

Enforcement. Any abuse of entry permissions could result in suspension or dismissal.

Conclusion

A successful protection framework depends upon more than tools—it requires well-defined, enforceable rules that direct conduct throughout the enterprise. The examples presented here were created to support establishing uniformity, lowering exposures, and encouraging responsibility.

Through tailoring such directives for each distinct environment and reassessing them frequently, the enterprise can reinforce its safeguards, enhance conformity, and cultivate a mindset of protection awareness. In the end, robust directives not merely defend information and resources but also preserve the confidence of staff, collaborators, and customers.

The post Security Policies for an Organization: Templates, Examples & Best Practices appeared first on Video Conferencing Blog.

On October 13 — 17, Dubai will host GITEX GLOBAL, the world’s largest international tech exhibition. The event will serve as a global technology hub, bringing together leading companies, developers, and industry experts. The week will be dedicated to advanced IT solutions and AI technologies.

TrueConf will present the latest major updates of collaboration solutions, which booth’s guests will be able to experience firsthand.

Trade show visitors will explore how TrueConf solutions ensure secure, efficient, and user-friendly conferencing and messaging in companies of all sizes:

• TrueConf Server 5.5 — big update of the on-premises UC platform: chat bots, folders, channels, pins, spell check, surveys, conference layout templates, and others.
• TrueConf 8.5 — the newest version of the all-in-one collaboration apps for desktops: updated interface, 2 new built-in AI features, advanced messenger, and much more.
• TrueConf AI Server — an on-premises AI solution which automatically generates conference transcriptions and summarizes meeting results.
• TrueConf Room 5.0 — a major update of software system which transforms any space into a professional meeting room.

We invite you to join us in the booth tour! Book a convenient time slot for you and we will answer all your questions.

Looking forward to meeting you at GITEX Global and showing how to build a modern and secure communication environment for your company!

The post TrueConf to showcase cutting-edge collaboration solutions at GITEX Global 2025 appeared first on Video Conferencing Blog.

In the modern technology-driven environment, video communication platforms now serve as the foundation of interaction, cooperation, and distributed collaboration. Among the most frequently implemented tools are Webex, Zoom, and TrueConf — each delivering distinct advantages for corporations, teachers, and public institutions. Selecting the proper system is not simply a question of functions, but equally of protection, adaptability, and compatibility with established processes.

How We Compared Webex, Zoom and TrueConf

To deliver a fair and insightful comparison between Webex, Zoom, and TrueConf, we evaluated each platform across six critical dimensions, using a mix of empirical data, product documentation, third-party analyses, and hands-on testing. Here are the key aspects on which we make this comparison:

• Video Conferencing
• Messaging Functionality
• Integrations
• AI Features
• Security and Reliability
• Price and Value

Webex vs Zoom vs TrueConf: Video Conferencing

Webex

Webex Meetings provides a consistent digital conferencing service that functions on multiple platforms, including laptops, tablets, browsers, and meeting equipment. It ensures reliable, unified sound, visuals, and document distribution from any location, while embedding advanced options such as background suppression, Webex Assistant for instant transcription, automatic translations, and People Insights designed to simplify meeting activities. Webex further introduces several display modes, such as speaker focus, gallery grid, and floating panels, and maintains high-quality streaming with integrated sound to create a refined, corporate-level atmosphere. Hosts have the ability to present their desktops, programs, documents, and collaborative whiteboards instantly. Flexible work enhancements like smart camera adjustments and inclusive accessibility functions (captioning, voice enhancement) guarantee inclusiveness and active participation.

Zoom

Zoom’s conferencing platform is crafted for contemporary organizations, delivering HD sound and streaming sessions improved with background filtering, immersive wallpapers, and visual enhancements to maintain a refined digital impression. It provides embedded cooperative features including interactive boards, file and note exchanges, plus continuous chat threads that extend before, throughout, and following conferences. Zoom also supports subtitle translations and AI-driven capabilities such as the AI Companion, which generates recaps, action items, and contextual inquiries. Sessions can be quickly arranged and accessed through synchronized scheduling systems, while the application remains optimized for effortless performance on numerous devices and operating frameworks.

TrueConf

TrueConf emphasizes secure video conferencing, supporting 4K Ultra HD quality and seamless collaboration across devices. It offers client applications for all major platforms and supports browser-based access. TrueConf works in both cloud and on-premises environments, providing interoperable conferencing via SIP/H.323 protocols and WebRTC, and includes a built-in MCU for multipoint conferences. Features include presentations, screen sharing, annotations, and a secure messenger integrated into the video experience. TrueConf also offers on-prem solutions like TrueConf Server, which provides UltraHD conferences for up to 1500 participants and includes tools for webinars, training, and team collaboration.

Webex vs Zoom vs TrueConf: Video Conferencing Comparison Table

Webex vs Zoom vs TrueConf: Messaging Functionality

Webex

Webex provides an extensive communication experience via the Webex App, where participants may exchange messages, establish and control spaces, and transfer documents effortlessly. It supports structured teamwork by offering space categories, which individuals can expand, minimize, and rearrange to maintain topic-focused discussions grouped logically. During live sessions or breakout rooms, attendees may converse with everyone, message specific people, or disable chat altogether, while the complete conversation remains available in the meeting summary afterward. The Webex App additionally enables SMS/text delivery to mobile devices (in permitted regions), and participants may initiate a call straight from an existing message thread.

Zoom

Zoom’s Team Chat delivers rapid communication integrated across the Zoom Workplace ecosystem, enabling members to interact through individual discussions, shared groups, and organized channels. It accommodates audio and visual messages, together with documents, emojis, and captured images, enhancing the messaging experience far beyond basic text. Tools such as AI Companion support conversations by condensing lengthy exchanges, generating draft responses, adjusting style, and interpreting content within chats. Furthermore, messaging continues during live conferences—with embedded chat options available privately, for smaller clusters, or for complete audiences, while notifications can be tailored using favorites and categorized folders.

TrueConf

TrueConf provides both personal and group chats with advanced messaging features such as message replies, editing, forwarding, and mentions, enabling clear and flexible communication. The platform supports offline messaging, letting users read and compose messages even without internet access—ideal for secure, on-premises deployments. Its office chat system enables secure file sharing and collaboration in internal environments, with full control over data and integration with enterprise infrastructure. TrueConf also includes support for typing indicators, read receipts, draft synchronization, image previews, and spell check, delivering a polished and responsive messaging experience.

Webex vs Zoom vs TrueConf: Messaging Functionality Comparison Table

Webex vs Zoom vs TrueConf: Integrations

Webex

Webex enables effortless interoperability with an extensive collection of productivity, teamwork, and corporate software through its App Hub and connection ecosystem. Participants can link Webex to solutions such as Salesforce, Box, Microsoft Teams, and additional workplace applications, ensuring optimized processes directly inside the Webex interface. Engineers may further design and maintain personalized integrations utilizing Webex’s OAuth-enabled connection framework, available APIs, and embedded assistants or services. Moreover, Webex Connect (its CPaaS platform) empowers enterprises to establish REST/SOAP, webhooks, and SDK-driven integrations to automate client interaction paths and synchronize CRM, logistics, and additional infrastructures.

Zoom

Zoom delivers an exceptionally adaptable integration framework through the Zoom App Marketplace, offering thousands of pre-configured solutions and connections with productivity platforms like Microsoft 365 and Google Workspace. Participants can embed Zoom sessions, calls, and chat utilities straight into alternative applications or established workflows, including scheduling through calendar systems or launching meetings within collaboration hubs. For advanced personalization, Zoom provides a comprehensive Developer Platform featuring REST APIs, SDKs, and assistance for developing integrations or applications customized for organizational requirements. Zoom additionally supplies interoperability capabilities such as the Zoom Rooms Connector, which links legacy conferencing infrastructure and hardware endpoints with Zoom Meetings.

TrueConf

TrueConf is designed for seamless integration with both third-party systems and enterprise infrastructures. It supports interoperability with external platforms using SIP/H.323 protocols and allows users to join conferences on systems like Webex, BlueJeans, or Lifesize. TrueConf Server offers directory integration via Active Directory / LDAP synchronization and enables Single Sign-On (SSO) with SAML, NTLM, or Kerberos for streamlined authentication. Developers can extend or embed TrueConf functionality through a detailed API and SDK suite, including WebRTC widgets, mobile and desktop SDKs, and specialized endpoints for building custom solutions.

Webex vs Zoom vs TrueConf: Integrations Comparison Table

Webex vs Zoom vs TrueConf: AI Features

Webex

Webex provides an extensive Collaboration AI Portfolio that enhances hybrid collaboration through intelligent improvements. It incorporates audio intelligence options including background filtering, music adjustment, and voice refinement designed to ensure clearer communication during meetings. The AI Assistant is able to condense conversation threads and spaces, rephrase messages to modify tone or structure, and interpret content instantly. Throughout conferences, the AI Assistant may also craft detailed meeting recaps and address contextual queries using the integrated “Ask Me Anything” capability. System administrators oversee AI Assistant functions such as summarizing discussions, rewriting material, translating exchanges, and activating or disabling in-meeting summaries through Control Hub.

Zoom

Zoom integrates generative AI across its platform through the AI Companion, extending functionality within Meetings, Team Chat, Whiteboard, Phone, Email, and additional services. It has the capability to create instant meeting recaps, arrange cloud recordings into sections and highlights, and respond to queries regarding session material through in-meeting interactions. Within Team Chat and email, the AI Assistant provides drafting support, modifying tone and structure, condensing chat discussions, completing unfinished phrases, and even assisting with scheduling directly from conversations. Inside the Zoom Contact Center, AI Companion supplies sentiment detection, agent performance metrics, engagement summaries, follow-up reminders, and intelligent compose features to aid representatives during voice or text communications.

TrueConf

TrueConf’s AI suite includes real-time transcription and simultaneous interpretation, as well as an AI server capable of advanced speech recognition. Its AI Server supports automatic speaker detection, phrase-by-participant transcription (including punctuation, capitalization, and correct recognition of numbers, dates, and abbreviations), and timestamps for easy navigation. It integrates seamlessly with TrueConf Server, granting users fine-grained access controls to transcripts and the ability to start transcription manually or automatically. Additionally, TrueConf offers a User Assistant feature that helps users handle technical issues during meetings by providing context-sensitive hints and guidance.

Webex vs Zoom vs TrueConf: AI Features Comparison Table

Webex vs Zoom vs TrueConf: Security and Reliability

Webex

Webex applies a “secure-by-design” engineering approach, incorporating frameworks and oversight guidelines intended to reduce vulnerabilities from the beginning. Communications—covering meetings, chat, calls, and video—are safeguarded with advanced encryption methods, including end-to-end encryption (E2EE), TLS, and AES-256, while administrators may select hybrid protection through local key management. Webex delivers numerous certifications and regulatory assurances, such as HIPAA for medical compliance, FedRAMP approval, and ISO/SOC standards, enabling deployment in high-assurance sectors. Recommended practices are provided for administrators, including mandatory meeting locks, strong authentication requirements, and account oversight; however, previously identified weaknesses, such as a Remote Code Execution (RCE) vulnerability in the Webex App, highlight the necessity of timely updates and proactive security responses.

Zoom

Zoom promotes a multi-layered security framework outlined within its Trust Center, addressing information protection, confidentiality, and compliance obligations. It delivers mechanisms to secure meetings, including encryption, waiting rooms, access codes, host-managed permissions, and adjustable safeguards to control participant behavior. Zoom adheres to compliance requirements, maintains a vulnerability reward program, and issues regular security advisories to inform organizations about flaws and corrective measures. Nevertheless, Zoom openly admits that unauthorized access and disruptive incidents can persist if organizers neglect to configure settings properly—emphasizing persistent difficulties in user awareness and proactive preparation.

TrueConf

TrueConf provides strong security and reliability, especially in self-hosted environments. TrueConf Server can operate on-premises, ensuring all data remains within the organization’s network and is shielded from third-party exposure. The platform offers mandatory authorization, PIN protection, and multiple security levels including encryption of media and control data (AES-256, SRTP, H.235, TLS 1.3). Additional layers include administration access controls, end-to-end encryption through VPN gateways, offline operation in closed networks, and flexible control over file storage periods. These capabilities make TrueConf particularly robust for organizations seeking tight control over their communication infrastructure.

Webex vs Zoom vs TrueConf: Security and Reliability Comparison Table

Webex vs Zoom vs TrueConf: Price and Value

Webex

Webex provides a complimentary package that supports as many as 100 participants, 40-minute sessions, and limitless peer-to-peer and group messaging. Subscription tiers increase session lengths up to 24 hours, raise participant thresholds (up to 1,000 depending on subscription), and introduce enhancements like AI Assistant, both local and cloud recordings, FedRAMP-certified protection, and mandatory meeting password requirements. Only a single host license is necessary to activate premium functionality—other attendees can connect freely without additional licensing. Extra services, including cloud telephony and advanced webinar or event modules, may be purchased for an added fee.

Zoom

Zoom delivers a complimentary Basic package that supports conferences lasting up to 40 minutes with 100 attendees, together with integrated team chat (Zoom Workplace). Subscription options (Pro, Business, and others) expand participant limits, extend meeting duration (up to 30 hours), and include AI Companion, larger cloud storage, extra collaboration resources such as Docs and Whiteboard, along with enterprise features like SSO and domain management. Optional extensions like Webinars or Large Meetings can broaden functionality even further. Zoom additionally provides reduced pricing for nonprofit institutions and qualifying organizations.

TrueConf

TrueConf offers a free version of TrueConf Server, which already includes features that are often part of paid packages on other platforms. With this free edition, organizations get unlimited user accounts, connections for guest participants, browser-based access via WebRTC, and interoperability with legacy equipment through SIP/H.323 integration. This means small teams, schools, or startups can launch secure video communications without ongoing subscription costs.

For organizations that require advanced features, TrueConf provides PRO licenses, which allow scaling to thousands of participants, connecting more external guests, and unlocking integrations such as Active Directory/LDAP synchronization, API and SDK access, and enterprise-level technical support. Unlike Webex or Zoom, which require monthly or annual subscriptions per host or participant, TrueConf licenses are available as one-time perpetual purchases or affordable annual plans.

Which to Choose?

Choosing among Webex, Zoom, and TrueConf relies heavily on an organization’s objectives, infrastructure, and overall strategic direction. All three solutions provide dependable video conferencing and teamwork functionality, yet they are tailored toward somewhat different audiences and practical scenarios.

• Webex is ideal for enterprises that already rely on Cisco’s ecosystem and require advanced security certifications, hybrid work features, and deep integration with existing network hardware. Its extensive compliance portfolio makes it particularly attractive for regulated industries such as healthcare and government.
• Zoom remains the go-to choice for teams that value simplicity, scalability, and a cloud-first approach. With its familiar interface, vast app marketplace, and strong AI-powered enhancements, Zoom is well-suited for businesses seeking rapid adoption and flexible collaboration across distributed teams.
• TrueConf stands out for organizations that prioritize security, cost-effectiveness, and full control over data. With its free on-premises server, scalable PRO licenses, and advanced integrations (AD/LDAP, SIP/H.323, APIs), TrueConf is particularly attractive to government agencies, educational institutions, and enterprises requiring reliable internal communications without recurring subscription costs.

In short, if your organization leans toward enterprise compliance choose Webex, for ease of use and cloud scalability choose Zoom, and for maximum security and value with on-premises control choose TrueConf.

The post Webex vs Zoom vs TrueConf: Which Video Communication Platform to Choose? appeared first on Video Conferencing Blog.

Enterprises nowadays require far beyond connectivity — they demand secure, adaptable, and regulation-ready unified conferencing systems that align with evolving business operations.

In application, this involves moving past simple video or audio connections to provide comprehensive end-to-end platforms that integrate smoothly with collaborative ecosystems and cloud-based productivity environments. Organizations anticipate conferencing services to maintain information safety with advanced encryption methods, deliver scalability for supporting tens of thousands of global employees, and include compliance options in line with GDPR, HIPAA, and other sector-driven policies.

Simultaneously, such platforms must boost effectiveness by unifying communication across dispersed teams, empowering quicker decision-making, and minimizing the difficulty associated with juggling several disconnected applications.

What You Need to Know about Unified Communications

Unified Communications (UC) combines voice, messaging, teamwork, and additional communication methods within a unified ecosystem. Although this increases productivity and supports hybrid workplaces, it simultaneously introduces fresh challenges related to data security and regulatory compliance.

Key points

• Security as a core principle

By merging numerous communication streams into a unified framework, UC platforms increasingly present themselves as high-value targets for cyber threats. Safeguarding confidential organizational information and maintaining strict confidentiality should consistently remain the highest priority (Gartner UCaaS Security Insights 2024, TechRadar UCaaS Trends).

• Growing threats and regulatory pressure

Threats encompass phishing attempts, API vulnerabilities, voice manipulation, and illicit access. Meanwhile, regulators continue strengthening compliance obligations, and enterprises that neglect to adopt proactive protection measures risk significant penalties and long-term reputational harm (Forrester Unified Communications Trends Report 2024, IDC Worldwide UC Market Forecast 2025).

• Integration instead of fragmentation

Fragmented security systems limit oversight and complicate overall risk governance. A stronger approach involves adopting integrated platforms that unify threat monitoring, compliance enforcement, and centralized security management into a single framework (UC Today State of UC 2024 Report).

• Network protection and infrastructure segmentation

Recommended practices involve isolating UC traffic from standard network flows, deploying secure session border gateways, and implementing rigorous access controls for all connected endpoints (NSA Guidance on Securing Unified Communications).

AI voice cloning is becoming a valuable tool in unified communication platforms, allowing enterprises to create consistent, branded voice interactions across calls, virtual assistants, and automated announcements. This technology helps deliver more natural and engaging customer experiences, supports multilingual communication, and ensures that every touchpoint reflects the company’s unique identity. When paired with proper safeguards, voice cloning enhances both personalization and professionalism in enterprise communications.

Unified Communications for Business Growth: An Enterprise Perspective?

Best Unified Communication Softwares for Enterprises in 2025

Unified Communication (UC) platforms bring together chat, video, voice, and collaboration features into one ecosystem. Below you’ll find an overview of leading enterprise UC solutions, broken down by collaboration, deployment, customization, devices, privacy, scalability, adoption, and support.

TrueConf Server — Enterprise UC Overview

Collaboration

TrueConf Server provides a full suite of collaboration tools that bring employees, partners, and clients together in a single secure environment. Teams can exchange ideas through persistent group and private chats, share files instantly, and use screen sharing to present documents or workflows in real time. The platform supports ultra-high-definition 4K video conferencing and interactive webinars, ensuring that both small team huddles and large corporate events run smoothly with crystal-clear quality. Built-in tools like remote desktop control, collaborative whiteboarding, and meeting recording make it easier to co-create, train, and document discussions.

Deployment & Adoption

TrueConf Server is built first and foremost for on-premises deployment, giving enterprises complete control over their communications environment. For organizations seeking flexibility, it also supports private cloud and hybrid rollout models, allowing IT teams to adapt the platform to existing infrastructure and compliance requirements. The system integrates seamlessly with corporate PBX systems, SIP/H.323 endpoints, and Active Directory, ensuring a smooth transition without disrupting established workflows. This interoperability makes adoption easier, as employees can continue using familiar devices and tools while benefiting from the advanced capabilities of a modern UC platform. With its intuitive interface and minimal training requirements, TrueConf Server reduces barriers to adoption and accelerates time-to-value for enterprises of any size.

Customization

TrueConf provides a wide range of APIs and SDKs that enable developers to create tailored applications and embed UC features directly into business workflows. The platform integrates smoothly with enterprise systems such as Active Directory/LDAP, ensuring easy user management and authentication. It also offers interoperability with SIP/H.323 and third-party UC tools, which allows companies to connect TrueConf with existing telephony, video endpoints, and collaboration ecosystems. This flexibility makes it possible to adapt the solution to specific industry needs, whether for secure government deployments, education platforms, or large-scale enterprise infrastructures.

Devices

TrueConf Server ensures accessibility by offering cross-platform clients for Windows, macOS, and Linux desktops, as well as mobile apps for iOS and Android. A browser-based web client is also available, allowing participants to join meetings without installing additional software. This flexibility supports both corporate-issued equipment and personal devices, enabling smooth adoption under BYOD policies. Whether employees are in the office, working remotely, or on the move, they can stay fully connected with the same consistent user experience across all platforms.

Privacy

The platform is built with security as a core principle, offering on-premise data storage to ensure full ownership and control of sensitive information. All communications are protected with end-to-end encryption, while features like single sign-on (SSO), role-based access control (RBAC), and detailed audit logs provide enterprise-grade protection and transparency. TrueConf Server complies with international security standards, including GDPR and HIPAA, making it suitable for organizations in highly regulated industries such as healthcare, government, and finance. For maximum protection, the system can also be deployed in offline (air-gapped) environments, ensuring operations remain fully isolated from external networks.

Scalability

TrueConf Server is designed to grow with the needs of any organization, supporting unlimited internal users under enterprise licensing. The platform can easily scale to serve thousands of employees distributed across multiple offices, departments, or even countries without compromising performance. Thanks to its efficient architecture, IT administrators can expand capacity predictably while maintaining high-quality video and stable collaboration experiences. This scalability ensures the solution remains effective for small teams as well as large multinational enterprises. Whether a company is adding new offices, onboarding remote staff, or hosting large corporate events, TrueConf adapts seamlessly to increasing demand.

Support

Enterprises using TrueConf Server benefit from comprehensive, vendor-level assistance that covers every stage of deployment and operation. The company provides expert guidance during installation and integration with existing IT systems, ensuring a smooth rollout. Dedicated support teams are available to help with customization, troubleshooting, and optimization, adapting the solution to specific business requirements. Regular updates and patches keep the platform secure and aligned with evolving industry standards. In addition, professional services such as training and custom development are offered, helping organizations maximize the value of their unified communication investment.

Microsoft Teams — Enterprise UC Overview

Collaboration

Microsoft Teams integrates messaging, threaded discussions, specialized channels, document exchange, and high-definition video conferencing within a unified collaboration environment. Strong integration with Office 365 applications such as Word, Excel, and PowerPoint enables groups to co-edit documents and oversee projects seamlessly without leaving the platform. Core functions like shared scheduling, interactive whiteboards, and task coordination provide a more organized and productive teamwork experience. Guest user capabilities further extend collaboration to clients, suppliers, and external stakeholders.

Deployment & Adoption

As an integral element of Microsoft 365, Teams functions primarily as a cloud-driven platform, yet it also provides hybrid flexibility through PSTN/SIP integration and Microsoft Teams Rooms for dedicated meeting environments. Implementation is simplified for enterprises already committed to Microsoft ecosystems, lowering IT overhead and streamlining processes. User adoption is generally seamless thanks to its recognizable interface, although structured training may still be required for newcomers to fully leverage the platform’s advanced capabilities.

Customization

Teams offers an open framework with access to more than 2,000 third-party applications hosted in the Microsoft App Store. Through Graph API and customizable connectors, enterprises can design tailored workflows and embed Teams directly into established business operations. Deeper integration with enterprise platforms such as SharePoint, Power BI, and Dynamics 365 further broadens its overall functionality and value.

Devices

The platform is compatible with a wide variety of devices, spanning Windows and macOS desktops, mobile applications for iOS and Android, along with browser-based accessibility. In addition, Microsoft certifies enterprise-grade hardware solutions such as headsets, desk phones, and Teams Rooms systems, guaranteeing a uniform and reliable meeting experience across diverse environments.

Privacy

Microsoft Teams ensures enterprise-level protection through encryption of data both in transit and at rest, robust multi-factor authentication (MFA), and seamless integration with Azure Active Directory for advanced identity and access management. The platform also adheres to leading global standards such as GDPR, HIPAA, and ISO/IEC 27001, positioning it as a reliable solution for highly regulated sectors and compliance-driven industries.

Scalability

Extremely scalable, Teams accommodates organizations across the full spectrum, ranging from small businesses to multinational enterprises. It facilitates large-scale webinars and live events hosting up to 20,000 participants and leverages a multi-tenant architecture designed for complex, distributed deployments.

Support

Enterprises receive round-the-clock support services from Microsoft, including dedicated account managers assigned to large-scale organizations. An extensive partner ecosystem delivers professional onboarding, user training, and integration assistance, ensuring that businesses maximize the value of their unified communications investment.

Cisco Webex — Enterprise UC Overview

Collaboration

Cisco Webex delivers a comprehensive collection of collaboration solutions, featuring encrypted video conferencing, continuous team chat, document exchange, and interactive whiteboarding. Its strong integration with Cisco’s certified hardware for conference rooms ensures a smooth connection between digital software functions and physical devices. The platform additionally enables advanced collaboration capabilities, including instant translation, breakout group sessions, and AI-driven meeting recaps, positioning it as a reliable choice for international enterprises. These functions empower teams to innovate, exchange knowledge, and remain efficient across distributed workplaces.

Deployment & Adoption

Webex is predominantly offered as a cloud-centric platform, yet it also accommodates hybrid rollouts through CUCM (Cisco Unified Communications Manager) and SIP/H.323 integrations. This adaptability makes it well-suited for enterprises maintaining legacy infrastructures while gradually shifting toward cloud environments. Cisco further provides structured adoption initiatives, comprehensive training resources, and change management assistance to guarantee smooth onboarding and workforce readiness.

Customization

The platform delivers APIs and SDKs that allow enterprises to expand Webex capabilities and customize workflows. It seamlessly connects with leading enterprise platforms including Salesforce, ServiceNow, Microsoft 365, and Google Workspace, empowering teams to collaborate within their existing business environments. Such integrations minimize disruption and enhance productivity by consolidating communication into daily operational processes.

Devices

Webex accommodates bring-your-own-device (BYOD) practices with dedicated applications for Windows, macOS, Linux, iOS, and Android, alongside browser-based accessibility. Cisco additionally certifies an extensive portfolio of endpoints such as desk phones, headsets, and video conferencing equipment, guaranteeing consistent, high-quality communication experiences across personal devices and enterprise-grade hardware.

Privacy

Security is deeply embedded in Webex, featuring end-to-end encryption, a Zero Trust framework, and strict compliance with GDPR, HIPAA, FedRAMP, and additional industry standards. Enhanced device management capabilities empower IT administrators to apply and monitor security policies consistently across every endpoint. These safeguards position Webex as a reliable option for enterprises with demanding data protection and regulatory requirements.

Scalability

Cisco Webex is engineered to support worldwide enterprise rollouts, accommodating large organizations with tens of thousands of active users. It powers large-scale meetings, training programs, and virtual events while consistently maintaining performance and reliability through Cisco’s robust networking infrastructure. This scalability guarantees that businesses can extend collaboration efforts without encountering technical bottlenecks or capacity constraints.

Support

Enterprises adopting Webex benefit from enterprise-level support, featuring 24/7 technical assistance and access to dedicated customer success managers. Cisco’s extensive global partner ecosystem further enhances support through professional deployment services, comprehensive training, and seamless integration assistance. These resources ensure organizations extract maximum value and long-term reliability from their unified communications investment.

Zoom One — Enterprise UC Overview

Collaboration

Zoom One consolidates video conferencing, VoIP telephony, continuous team messaging, and interactive whiteboarding into a single unified platform. Intelligent AI-driven capabilities like automated meeting recaps, live transcription, and task tracking boost productivity while minimizing manual effort. Features such as screen sharing, breakout groups, and polling foster highly engaging environments for internal collaboration and external client communication. Together, these elements make Zoom One an effective solution for everyday teamwork as well as large-scale corporate interactions.

Deployment & Adoption

As a cloud-native platform, Zoom One enables rapid deployment with reduced IT complexity, making it attractive for organizations across different scales. It further accommodates hybrid integrations through SIP/H.323 endpoints and Zoom Rooms, bridging legacy conference equipment with modern unified communication workflows. Its user-friendly interface and simplified onboarding process encourage broad adoption, especially within remote and hybrid working environments.

Customization

Zoom delivers an extensive ecosystem with more than 2,500 integrations accessible through the Zoom App Marketplace. Enterprises can enhance functionality using APIs and SDKs, embedding Zoom directly into workflows such as CRM platforms, project management tools, or customer support applications. This adaptability ensures the platform aligns with diverse organizational needs and industry-specific requirements.

Devices

Zoom One enables cross-platform connectivity through desktop applications for Windows, macOS, and Linux, alongside mobile apps for iOS and Android. A comprehensive browser-based client also allows users to participate in meetings without requiring extra downloads. This broad device compatibility guarantees that employees can collaborate smoothly whether they are in the office, working remotely, or traveling.

Privacy

Security within Zoom One includes AES 256 GCM encryption, robust multi-factor authentication (MFA), role-based access control (RBAC), and waiting room features to manage entry into meetings. The platform also complies with GDPR, HIPAA, and SOC 2 standards, positioning it as a trusted solution for sensitive sectors such as healthcare, finance, and government operations.

However, Zoom has previously faced criticism regarding “Zoombombing” incidents, vulnerabilities in encryption protocols, and concerns about data routing through foreign servers. While many of these issues have been addressed with updates and stronger policies, enterprises must remain cautious and ensure strict security configurations when deploying the platform.

Scalability

Zoom expands efficiently from smaller groups to extensive global enterprises. The platform delivers enterprise-grade telephony via Zoom Phone, dynamic webinars, and virtual events that can host tens of thousands of active participants. Its resilient cloud infrastructure guarantees consistent reliability during peak demand, positioning it as a dependable solution for modern distributed workforces.

Support

Enterprises adopting Zoom One receive comprehensive support programs, featuring 24/7 technical help, dedicated account managers, and specialized deployment assistance. Additional training resources and integration services are also provided, enabling organizations to accelerate adoption and achieve stronger long-term ROI from their investment.

Google Workspace (Meet & Chat) — Enterprise UC Overview

Collaboration

Google Workspace unifies Google Meet, Chat, Gmail, Docs, Sheets, and Drive into a single integrated ecosystem built for fluid collaboration. Teams are able to co-edit documents, exchange files, and host video conferences in real time without navigating between separate applications. Embedded tools such as shared calendars, interactive whiteboards, and threaded conversations simplify everyday workflows while strengthening collaboration. This deep integration makes Workspace highly effective for enterprises that prioritize agility, simplicity, and continuous teamwork across geographically dispersed teams.

Deployment & Adoption

As a fully cloud-native solution, Google Workspace removes dependence on complex on-premises infrastructure and scales efficiently across global regions. Hybrid deployment becomes possible through third-party telephony integrations, including SIP providers and PBX connectors, allowing enterprises with legacy systems to transition smoothly. Adoption is generally seamless thanks to the platform’s intuitive design, though migration from Microsoft-based ecosystems may necessitate additional user training and structured change management support.

Customization

The platform provides APIs, Google Apps Script, and a broad Marketplace of third-party solutions, enabling enterprises to expand functionality according to their requirements. Integrations with CRM platforms, HR systems, and project management software make Workspace adaptable across a variety of industries. This versatility ensures organizations can customize collaboration processes to match internal workflows while still benefiting from Google’s trademark simplicity and reliability.

Devices

Workspace enables bring-your-own-device (BYOD) practices through browser-based applications and dedicated mobile apps for iOS and Android. With just a modern web browser, employees can securely access email, collaborate on documents, and join meetings from almost any device. This device-agnostic approach ensures consistent availability for remote staff, frontline teams, and traditional office employees, promoting flexibility across the workforce.

Privacy

Security remains a foundation of Google Workspace, incorporating Zero Trust architecture, single sign-on (SSO), multi-factor authentication (MFA), and advanced data loss prevention (DLP) measures. The platform adheres to GDPR, HIPAA, and ISO compliance standards, enabling organizations to satisfy strict regulatory obligations. Powerful administrative controls further empower enterprises to implement and enforce security policies consistently across all users, applications, and devices.

Scalability

Google Workspace expands effortlessly from small organizations to large global enterprises. Its enterprise-grade plans deliver unlimited storage, advanced administrative dashboards, and detailed security controls. This flexibility ensures that businesses of every size can accommodate growth while preserving strong performance, reliability, and regulatory compliance.

Support

Enterprises gain access to Google’s 24/7 customer support services, with premium tiers providing accelerated response times and specialized support representatives. In addition, a worldwide partner ecosystem is available to guide deployment, assist migration, deliver training, and ensure continuous optimization. These resources guarantee that organizations extract maximum long-term value from their investment in Google Workspace.

RingCentral MVP — Enterprise UC Overview

Collaboration

RingCentral MVP (Message, Video, Phone) unifies essential communication modes within one consolidated platform. Teams are able to share instant messages, organize video conferences, and operate enterprise-level telephony through a single application, minimizing dependence on disjointed tools. Integrations with Salesforce, ServiceNow, Zendesk, and numerous other enterprise platforms guarantee that collaboration remains closely tied to daily workflows. Embedded features such as team chat, document sharing, and task management enhance routine productivity, while its video and telephony functions broaden communication for both internal teams and external partners.

Deployment & Adoption

RingCentral MVP operates as a cloud-first UCaaS solution, built for rapid implementation and reduced infrastructure complexity. Hybrid deployment becomes achievable through SIP trunking, allowing enterprises with legacy PBX systems to migrate seamlessly. Its unified application for messaging, video, and telephony simplifies adoption for everyday users, while IT administrators may need additional training to manage advanced configurations and integrations effectively.

Customization

The platform provides comprehensive APIs, SDKs, and a broad app marketplace, enabling enterprises to create tailored workflows and expand functionality. From embedding UC features within CRM platforms to automating service ticketing processes, RingCentral accommodates a diverse range of industry-specific requirements. This open architecture guarantees adaptability for mid-sized organizations as well as large-scale global enterprises.

Devices

RingCentral MVP enables bring-your-own-device (BYOD) practices with dedicated applications for Windows, macOS, iOS, and Android, alongside a browser-based client. It further integrates with desk phones and certified hardware, delivering flexibility for employees in both office settings and remote environments. This broad multi-device compatibility ensures a consistent, reliable user experience across varied work scenarios.

Privacy

Security is maintained through TLS/SRTP encryption, multi-factor authentication (MFA), and detailed role-based access controls. The platform adheres to GDPR, HIPAA, and SOC 2 compliance standards, ensuring suitability for enterprises operating in regulated industries. Enterprise IT departments also benefit from centralized management tools that monitor activity and enforce security policies consistently across users, applications, and connected devices.

Scalability

RingCentral MVP was built for worldwide scalability, leveraging carrier-grade infrastructure across more than 40 countries. It supports multinational corporations with distributed teams while delivering dependable connectivity for both small-scale and enterprise-level deployments. This global reach ensures organizations can expand communication capabilities seamlessly without encountering technical barriers.

Support

RingCentral delivers continuous 24/7 enterprise support, offering onboarding assistance, customer success managers, and professional training programs to accelerate adoption. Its extensive global partner ecosystem further enhances these services by guiding deployment, managing integrations, and delivering industry-specific optimization strategies.

Avaya Cloud Office — Enterprise UC Overview

Collaboration

Avaya Cloud Office integrates voice, video meetings, team chat, and conferencing within a unified enterprise-grade platform. It distinguishes itself through robust contact center integrations, proving especially beneficial for organizations that depend extensively on customer interaction and service delivery. Teams are able to collaborate seamlessly in real time, while customer-facing employees gain advantages from deeper connections between UC and CCaaS capabilities. This integration not only optimizes internal productivity but also enhances client experiences across diverse communication channels.

Deployment & Adoption

Built as a cloud-first solution, Avaya Cloud Office additionally supports hybrid rollouts through integration with existing Avaya PBX infrastructure. This adaptability enables enterprises to modernize communications while retaining legacy systems that remain operational. For organizations already committed to Avaya technologies, adoption tends to be smoother since employees are accustomed to the ecosystem. Comprehensive training and onboarding programs further minimize barriers when transitioning from traditional systems to modern cloud-based UC.

Customization

The platform delivers APIs for workflow customization and tailored development, combined with built-in integrations to major enterprise solutions such as Microsoft Teams, Google Workspace, Salesforce, and ServiceNow. These connections streamline collaboration with core business processes, allowing employees to operate more efficiently without needing to exit their primary applications.

Devices

Avaya Cloud Office accommodates a broad selection of endpoints, offering desktop and mobile applications for Windows, macOS, iOS, and Android. The platform also integrates with desk phones, allowing enterprises to preserve traditional telephony while leveraging modern UC capabilities. Bring-your-own-device (BYOD) policies are fully supported, ensuring staff remain connected whether using personal or corporate devices.

Privacy

Security capabilities include comprehensive end-to-end encryption, multi-factor authentication (MFA), and detailed role-based access management. Avaya Cloud Office aligns with GDPR, HIPAA, SOC 2, and ISO/IEC 27001 standards, helping enterprises remain compliant with strict regulatory frameworks across industries. Organizations can depend on its reliable data safeguards to protect both internal collaboration and external communications.

Scalability

The platform is designed to accommodate mid-size and large enterprises, offering flexible licensing structures tailored for distributed offices and varied workforce demands. Its global scalability enables organizations to expand across multiple regions while maintaining reliable performance and quality. This adaptability makes it a strong fit for both rapidly growing businesses and well-established enterprises.

Support

Avaya offers continuous 24/7 enterprise support, delivering professional services such as PBX migration guidance and deployment consulting. Its extensive partner ecosystem supplements these efforts with training, onboarding, and integration assistance, helping organizations extract maximum value from their UC investment.

Mitel MiCloud Connect — Enterprise UC Overview

Collaboration

Mitel MiCloud Connect integrates enterprise telephony, high-quality video conferencing, persistent team messaging, and collaborative meetings within a single unified platform. It proves especially effective for enterprises moving away from legacy PBX systems, providing a seamless migration path while retaining dependable performance. Teams are able to collaborate through voice, video, and chat while leveraging the strength of Mitel’s established telephony capabilities. This combination of advanced UC tools with enterprise-grade reliability makes it a compelling choice for businesses updating their communications infrastructure.

Deployment & Adoption

Offered as a cloud-first platform, MiCloud Connect additionally enables hybrid deployment approaches, linking legacy PBX infrastructure with modern UC functionalities. This flexibility permits enterprises to transition progressively, minimizing disruption while maximizing prior technology investments. Adoption becomes smoother for organizations already familiar with Mitel environments, as employees recognize the platform’s interface and workflows. Comprehensive training programs and migration services further simplify the movement toward cloud-enabled collaboration.

Customization

Mitel delivers APIs alongside integrations with widely used enterprise platforms such as Microsoft Teams, Salesforce, and various CRM applications. These integrations expand MiCloud’s overall capabilities, allowing organizations to embed communication functions seamlessly into everyday workflows. This adaptability ensures the platform can serve diverse industries and meet specialized operational needs without major disruption.

Devices

The platform accommodates a wide selection of devices, including desktop applications for Windows and macOS, mobile clients for iOS and Android, and conventional desk phones. This combination enables enterprises to preserve familiar telephony practices while gradually incorporating advanced UC capabilities. Full BYOD compatibility further strengthens accessibility, ensuring both remote and hybrid employees remain connected without obstacles.

Privacy

Security capabilities encompass encrypted transmissions, multi-factor authentication (MFA), and advanced role-based permission controls. MiCloud Connect adheres to global compliance frameworks including GDPR, HIPAA, and SOC 2, guaranteeing that enterprises fulfill regulatory requirements across industries such as healthcare, finance, and public sector organizations.

Scalability

Mitel MiCloud Connect is built for enterprises operating across multiple sites, delivering worldwide SIP trunking and a scalable framework to enable seamless growth. Whether organizations are opening additional offices or expanding into international markets, the platform guarantees steady performance, dependable reliability, and uniform user experiences across regions.

Support

Enterprises gain around-the-clock assistance, complemented by expert migration programs that simplify transitions from legacy PBX environments. Mitel’s extensive worldwide partner ecosystem enhances this support by delivering deployment guidance, tailored training resources, and continuous optimization to maximize long-term value from the UC platform.

8×8 X Series — Enterprise UC Overview

Collaboration

8×8 X Series integrates enterprise communication with customer interaction by merging voice, video conferencing, team collaboration, and a robust contact center within one comprehensive platform. This deep integration proves particularly useful for enterprises requiring both UC and CCaaS functions unified into a single ecosystem. Staff can work together internally through persistent chat and video sessions, while outward-facing departments handle calls, inquiries, and support requests across diverse channels. Intelligent AI-driven capabilities such as automated transcription, smart call distribution, and advanced analytics further strengthen teamwork efficiency and elevate overall customer satisfaction.

Deployment & Adoption

Being a cloud-native platform, 8×8 X Series ensures fast implementation while keeping infrastructure overhead low. Hybrid rollouts are supported via SIP trunking and PBX connections, enabling enterprises to connect traditional systems as they transition into cloud environments. Organizations embracing both UC and CCaaS functionality might need additional training, yet the consolidated framework reduces complexity compared to running multiple disconnected solutions.

Customization

8×8 delivers comprehensive APIs alongside integrations with enterprise-grade systems like Microsoft Teams, Salesforce, and ServiceNow. Such integrations embed communication functions directly within essential workflows, helping streamline processes and enhance organizational productivity. Additionally, the developer environment empowers enterprises to build tailored extensions, meeting sector-specific requirements and adapting to unique operational challenges.

Devices

The platform accommodates an extensive selection of devices, offering desktop applications for Windows and macOS, mobile clients for iOS and Android, browser-based connectivity, and compatibility with traditional desk phones. This versatility guarantees adaptability for hybrid teams, remote professionals, and office-based employees alike, ensuring uninterrupted collaboration across diverse work environments.

Privacy

8×8 prioritizes protection through TLS/SRTP encryption, advanced multi-factor authentication (MFA), and granular role-based access permissions. The solution adheres to GDPR, HIPAA, ISO/IEC 27001, and FedRAMP standards, positioning it as an excellent choice for tightly regulated sectors and public institutions. Organizations gain confidence that internal discussions and external communications remain safeguarded under enterprise-grade security frameworks.

Scalability

Engineered for multinational organizations, 8×8 X Series delivers unrestricted global calling in over 50 regions worldwide. Its integrated omnichannel contact center empowers enterprises to interact with clients through phone, chat, email, and various social platforms, ensuring consistent engagement. Intelligent AI-based analytics deliver actionable visibility into staff performance as well as customer experiences. This broad scalability ensures the platform suits enterprises managing large, geographically dispersed teams alongside expansive customer communities.

Support

8×8 delivers continuous 24/7 enterprise assistance, offering specialized account managers and expert services to guide deployment, configuration, and system integration. Comprehensive training initiatives combined with an extensive partner ecosystem accelerate adoption across industries. This layered support framework ensures organizations optimize performance, maintain reliability, and unlock the full potential of unified UC and CCaaS functionality within a single platform.

Conclusion

Unified communications (UC) ecosystems are no longer simply an advantage — they have become vital for efficiency, collaboration, and long-term organizational resilience. From TrueConf’s enterprise-grade on-premises protections to cloud-driven platforms such as Microsoft Teams or Zoom, every solution delivers distinctive advantages. The most effective decision relies on aligning available features with company priorities, sector compliance rules, and future-facing strategies.

When evaluating a UC provider, the following aspects should be prioritized:

• Collaboration features – Confirm the system supports secure video meetings, persistent chat, file transfers, and third-party integrations to deliver seamless cooperation across teams.
• Deployment flexibility – Select among on-premises, cloud-hosted, or hybrid rollouts depending on regulatory compliance, IT architecture, and infrastructure continuity requirements.
• Customization & integrations – Assess the availability of APIs, SDKs, and interoperability with enterprise tools such as CRM, ERP, or PBX systems.
• Privacy & security – Ensure conformity with GDPR, HIPAA, ISO standards, and verify protections like data encryption, MFA, RBAC, and continuous audit logs.
• Scalability – Opt for a platform capable of expanding from local teams to global enterprises without performance trade-offs.

By thoroughly weighing these considerations, enterprises can adopt a UC framework that addresses immediate communication demands while simultaneously empowering sustainable growth and continuous innovation well into the future.

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